Well, I have had a busy few months. At last, I am ready (I hope!) to start using this space in a way that can be useful to you. What I am going to do is to copy in any emails sent to me (send them to firstname.lastname@example.org and put blog question in the subject line) asking me for online help. I will then post the replies.
This way, I maximise the benefits to everyone and use my time constructively. In most cases, you won’t be the only one suffering with the same problem and so you will be doing others a favour by asking and getting a reply posted.