FAQ

Bury St. Edmunds, Suffolk.

Please note, Laura only comes to London occasionally.  If travelling to Suffolk to see her is inconvenient for you, contact Laura to find out when next you could book a session in West London.

The Bury St. Edmunds Clinic is held in  a small village half way between Bury St. Edmunds, Suffolk and Diss, Norfolk.   Laura will explain how to reach her here when you book your session.

Over Cyberspace.

Laura works more and more via computer screen these days.   Treatments are equally effective via this medium and if you are happy to work this way, please let Laura know.

You can usually call between 10am and Noon. Please call back later if Laura is not available to answer your call in person.

Clinic hours are Noon until 6pm and occasionally, where no other time is available or viable, 8pm.

There is free parking at the clinic.

The clinic is wheelchair friendly, but be sure to let Laura know ahead of time if you have special access requirements.

If you are coming to the Bury St. Edmunds clinic, you will need to get a taxi from Diss, Stowmarket or Bury St. Edmunds station as public transport is sparse.

A cyber-session can be arranged and is an effective and convenient choice.   Some people like to have an ‘in person’ session and then use the screen for follow up sessions where needed.   Some people are happy to work via the screen and prefer this option from the start.

The fee is the same as a clinic visit.  Laura can work with you via Messenger, Skype or Zoom.

Please contact Laura for more information or to book your session.

For most issues an internet session is as effective as a clinic visit.

In some cases it is better to visit the clinic, and Laura will let you know if in your specific case it would be advisable to make the journey to see her in person.

You do not need a referral.

However, if you have been consulting your Doctor about the issue you are seeing Laura for, please ask your Doctor for a brief letter to let her know some history and any medication you are on.

Yes you can.

Please bring full details of any medication you are taking regularly to your session.

No (Except in the case of young children.   Please see below).   Each session includes some time for Laura to ask you the specific questions she will need to help her assist you.   NLP treatments are not similar to other interventions and Laura knows what to ask that will be relevant to reaching your healthy goal.   Your session will include a full assessment, as relevant, as well as a treatment.

Mostly, two hours of working with Laura is enough to set you on your path to achieving your goal.   When working via cyber space, you will generally need two sessions of one hour per session.  When you visit Laura and work with her in person, your session is for two hours and therefore typically only one session is required.

In some cases, a further session of one, or two hours is useful.

Laura will want to speak to you by telephone after the session, and she will arrange this with you at the end of your session.

If a further session is advisable, Laura will let you know when you book or by telephone, once she has assessed your progress since the session.

For life or business coaching, group work, training and in certain other specific cases,  Laura will discuss the number of sessions advisable if more than two is required.

Just an open mind and a note of any medication or previous interventions you have tried.

In most cases unfortunately not.

However there are some insurance policies that will cover an NLP session – the best thing is to ask your insurers.

Please fill in the contact form and Laura will contact you. 

http://laura-spicer.com/contact

No – every client and every session is unique and results are not guaranteed.

However, in most cases you will immediately notice a significant improvement at the very least.

Laura certainly can guarantee she will do all she can to help you achieve your aim.

Laura’s success rates are extremely high and you have every chance of achieving everything you came for – and more.   See answer above under ‘guarantee’.

Remedial sessions for personal issues are £250 per hour in the clinic or via video call.

Issues associated with business performance are £500 per hour in the clinic, at your premises or via video call.

Clinic sessions are for two hours, and after you have experienced the session and talked to Laura by telephone when you have had time to practice Laura’s recommended mental exercise routine for a couple of weeks, Laura will assess whether a further hour would be useful.  So, the best thing is to budget for three to four hours in total.   In many cases just two hours will be needed but it is advisable to budget for four, just in case.

For group courses, communications and voice coaching or business coaching sessions the fee varies depending on numbers of participants and preparations times. In cases where Laura travels to your premises there may be additional travel/hotel costs.   Please contact Laura as this is priced individually.

http://laura-spicer.com/contact

For clinic sessions you are required to pay by cheque or cash at the time of the session.  You can also pay online at least 48 hours before your session by clicking here.  If you wish to pay by cheque, please be sure to bring a bank card with you that guarantees the full amount of the cheque.  

For internet call sessions please pay electronically by bank transfer or Pay Pal before your session.   It will be necessary for the funds to have been received before your session.

In most cases children below the age of 12 are not suitable for a full treatment session with Laura.

However, there are exceptions to this, so please do contact Laura if you want to bring a child below that age to see Laura.

*Laura does offer assessment and advice-to-parent sessions in the case of stammers and stutters – these usually last for one hour and include an assessment and recommendations to parents of how you can best help your child yourself.

Please see the drop down menu on the consultations page.

http://laura-spicer.com/one-to-one-sessions

Laura also treats certain conditions that are not on the list – so please contact Laura if you are unsure.

http://laura-spicer.com/contact

Cancellations of more than 48 hours are not charged.

48-24 hours notice of cancellation incurs a fee of 50%

On the day of the appointment the full fee is chargable

It is extremely rare that a session with Laura does not help at all,providing you follow the post session simple exercise routine to embed your new learnings  (in fact this has never happened as far as we are aware!).

If you are the first person in 25 years of clinical practice who does follow Laura’s recommendations and then experiences no improvement at all you will receive a no quibble refund of 75% of your fee, unless stated otherwise in writing at the time of booking(this applies in the case of certain conditions).   25% will be retained to cover room hire and travel costs.

It is OK to call Laura – however please be respectful of Laura’s busy schedule and keep calls short and to the point!   

Laura does not need to know background details of your problem in order to best help you.   She just needs to know the most basic details – what the problem is that you wish to change;  what you have already tried and most importantly what you want to achieve.

Start by filling in the contact form and if you want Laura to call you make sure you include your mobile phone number and the best times to reach you.

http://laura-spicer.com/contact

As each session is different from any other this is a tough question to answer! 

However every session will include some questions and answers to start with.

Much of your session will be talking and trying out some mental exercises.

Your session is likely to be very interactive and Laura views the work as team work with you and her both working to the same end – your happiness, good health and satisfaction with the outcome.

Sessions can include some hypnosis but this is not obligatory, so if you prefer not to have hypnosis that is fine – just let her know.

In a session with Laura, you remain in control at all times and will always feel comfortable with the process.

 Please see Laura’s product pages

 http://laura-spicer.com/products

 If you have difficulty paying the fee please let Laura know what you could afford. Provided you have good reason, Laura will be able to let you know if you are entitled to a dicounted price.

Yes, of course you can – please let Laura know in advance if you plan to bring someone with you.

Some people think that they will lose all consciousness and control when they are hypnotised but this is misinformation.

In fact, a hypnosis session feels very pleasant and very relaxing and you remain in control at all times – in fact in all cases Laura will help you feel more in control than you felt before – after all that is what you have come to achieve!   When you are relaxed and with your eyes closed you will find you are more in touch with how you feel and think, so are more likely to feel more in control of your own inner processes than you do usually.

Please contact Laura if you have any other questions before booking.

http://laura-spicer.com/contact

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